Frequently Asked Questions
Need to know how to get to the nursery? Have questions or concerns about an order?
Simply want to know more?
Check out some answers to some of our most Frequently Asked Questions below
and let us know if there's anything else you need.
Accounting
Do you offer online payments?
Unfortunately, we do not accept online payments at this time. To make a payment on an order, please call us at (425) 885-5050.
Can I apply for Credit Terms?
Customers interested in establishing credit with T&L Nursery
must complete and submit a credit application. Please allow up to four (4)
weeks for processing and approval. Credit approval is subject to a
satisfactory review of trade references, payment history, and other
relevant financial information. Once approved, credit terms will be
assigned based on the customer’s financial profile and purchase volume.
Please email ar@tandlnursery.com
for a credit application.
Deliveries
Do you deliver? If so, where?
Yes! We currently deliver to Idaho, Oregon, and Washington during our peak season, March-October, but deliver year-round to Western Oregon and Western Washington. Delivery dates and frequencies are subject to change due to customer demand and weather.
What is your delivery minimum? What is the delivery fee to my region?
For more information on delivery minimums and fees, please contact us at info@tandlnursery.com.
When do I have to place my order to receive a delivery?
More detailed information about delivery deadlines can be found here.
Extra Services
Do you offer prepricing? What about pre-tagging? How much does this cost?
Yes! We do offer pre-pricing and pre-tagging to help our plants sell as quickly as possible when they arrive at your destination. Each tag/sticker costs $0.22 per tag/sticker. Need more information? Want to sign up? Please contact us using the form on the left. There is no form on the left
Find a Retailer
While we are wholesale only, if you are a member of the public and looking to purchase T&L plants at garden centers throughout Idaho, Oregon, and Washington, please check out our Where To Buy to find local garden centers near you. there is no where to buy page
Future Availability/Orders
How do I know what you are going to have available in the future?
Please check out our LINK HEREPlant Lists under the Resources tab in the main menu for more information about our upcoming seasonal programs. For more information, give us a call at 425-885-5050.
I know that you're going to have something in the future that I'm interested in ordering. Can I pre-order?
Yes! For more information about pre-ordering plants, please email us at info@tandlnursery.com or call us at 425-885-5050.
I've heard you offer pre-booking and pre-ordering. What's the difference? Do you offer contract grows?
Here at T&L, there is a difference between pre-booking and pre-ordering. As a pre-book (opposed to a pre-order) these items are treated as a contract grow and will be grown and cared for you by the T&L growing team. They will be reserved for you in addition to our regularly forecasted items for the year. In addition to pre-books, we do take inquiries related to contract grows. For more information, please email us at info@tandlnursery.com or call us at 425-885-5050.
Online Help
Help! I forgot my password! How do I reset it to log in?
Please use this link to reset your password.
Order Help
At T&L Nursery, we take pride in growing and shipping you the best quality plants. If you need additional help with your order, want to make changes, or need to adjust it for any reason, please email us at info@tandlnursery.com or call us at 425-885-5050.
Can I shop the nursery in person?
Yes! We are open Monday-Friday, from 7:00 AM-4:00 PM from March-October,
and 7:30 AM-4:00 PM from November-February.
If you're on-site and need specific locations, stop by the office for a
Map and Availability list with pricing and locations.
What We Sell
What are your pot sizes and how many plants come in each flat?
We sell finished plants as small as 2" all the way up to 5 Gallons. Our flat counts may vary by plant, but the most common combinations are the following: 2", 40 pots/flat; 4", 18 pots; Quart, 8 pots; 1 Gallon, 8 pots. 2 and 5 Gallon plants are always sold individually.
Do you sell plugs or bare roots?
We only sell finished plants at T&L, which means no plugs or bare roots are for sale! The smallest size we have available is 2".
Do you sell soil, pots, or other plant accessories?
We only sell plants. We do not have soil, pots, or other plant accessories available for sale.